Terms and conditions:
- Returns are accepted within 14 days from the date of delivery of the product.
- The product must be returned in the same condition in which it was received, without signs of use.
- The return request must be sent via email to the address info@insideshop.eu, indicating the order number and the email associated with the purchase.
- The return procedure will be started only after receiving and verifying the returned product.
Return Procedure:
- Send an email to info@insideshop.eu specifying the order number and the email with which you made the purchase.
- You will receive detailed instructions on how to pack and return the product.
- Make sure you respect the 14 day period from the delivery date to make the return.
Reimbursement:
- Once the return has been received, the product will be checked.
- If the product is in adequate condition, the refund will be issued within a maximum of one week of receiving the return.
- The refund will be made via the original payment method.
Shipping fees:
- Return shipping costs are the responsibility of the customer.
- The customer is responsible for the correct shipment of the returned product.
Size change:
- The size change is free.
- Contact our customer service via email at info@insideshop.eu indicating the order number and the desired size.
For any further clarification or assistance contact us.
Kind regards, The InsideShop Team